Bay of Plenty Funeral Home

Osbornes Funeral Directors

Professional funeral services in Rotorua, Bay of Plenty

Verified Provider

Contact Information

Rotorua, Bay of Plenty

Our Services

Traditional Funerals

Complete funeral arrangements including viewing, ceremony, and burial or cremation services.

Cremation Services

Professional cremation arrangements with various memorial and scattering options available.

Memorial Services

Celebration of life ceremonies and memorial gatherings to honor your loved one's memory.

Pre-Planning

Plan ahead and ensure your wishes are known with our pre-planning funeral services.

Family Support

Compassionate guidance and support for families during their time of need.

Venue Arrangements

Assistance with venue selection and coordination for funeral and memorial services.

About Osbornes Funeral Directors

Osbornes Funeral Directors is a trusted funeral home serving Rotorua and the surrounding Bay of Plenty region. They provide compassionate, professional funeral services to help families honor their loved ones with dignity and respect. Their experienced team is available 24/7 to assist you during this difficult time.

Our Commitment

  • • Professional and compassionate care
  • • 24/7 availability for families
  • • Personalized service options
  • • Transparent pricing

Service Areas

  • • Rotorua
  • • Bay of Plenty region
  • • Surrounding communities
  • • Nationwide arrangements

Need Immediate Assistance?

The compassionate team at Osbornes Funeral Directors is here to help you through this difficult time. Contact them 24/7 for immediate assistance.

Location

197 Old Taupo Road, Utuhina, Rotorua 3015, New Zealand

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Map tiles © OpenStreetMap, © CARTO. Location from Google Places · verified 2026-06-03.

Typical Rotorua costs

Osbornes Funeral Directors does not publish prices on their website. The figures below are the typical range for the Rotorua area, not a quote from this provider. Always ask for a written itemised quote.

Regional range

Basic cremation (with short service)

NZ$3,000–5,000 Source: Consumer NZ — Funerals ↗

Traditional funeral with burial

NZ$7,000–12,000 Source: Consumer NZ — Funerals ↗

Burial plot only

NZ$1,800–4,500 Source: Consumer NZ — Funerals ↗
Not a quote. These are regional benchmarks from Consumer NZ and Citizens Advice — useful for comparison, but every funeral is bespoke. Get a written itemised quote before signing anything.

Eligible families may receive a Work and Income funeral grant of up to NZ$2,560 toward these costs.

Pre-payment & pre-planning

Compare NZ options →

The prepayment model offered by Osbornes Funeral Directors is not yet verified on our directory. Most NZ funeral directors offer one or more of three models — director-contract, trust-pool (FDANZ Funeral Trust or Public Trust), or referral to funeral insurance.

Contact the funeral home directly to confirm what they offer, who holds the funds, and how the NZ$10,000 Residential Care Subsidy exemption applies to their scheme.

Recent reviews

4.6 / 5
13 Google reviews
Trev Wenz
★★★★
5 months ago

I tried to contact Osbornes funeral service for a password to stream a funeral but no answer. I tried again later only to be told they did not have the password available and I would have to give my details and they would come back to me. By that time the funeral was already half way through. I decided to just put the phone down. I will leave any comments up to the person who reads this. My wife has dementia so I could not attend the funeral. Thanks Osborne's.

Sarah Crawford
★★★★★
2 years ago

Osbornes Funeral Directors treated our beloved mum with respect, care and dignity. They were genuine and helpful to our family, and very understanding regarding the various quirks and medical difficulties contained therein. They led us through the whole funeral/burial process with so much patience, and their knowledge was truly invaluable. Thank you so much Osbornes, you honoured a wonderful woman in such a beautiful way, and helped a grieving family more than you'll ever know.

Tanya Lee-Cox
★★★★★
2 years ago

A huge thank you to Taupaki, Adam and Angela for all your patience as we her 6 daughters planned a farewell for our Mum. All very professional, organised and accommodating of our needs and wishes. We are very happy with how smoothly everything was undertaken at every stage. Thank you from the bottom of our hearts.Very highly recommended!!

Yoki Yoka
★★★★★
2 years ago

Amazing Funeral Directors. Very patient, respectful and thoughtful. They did an amazing job with our loved one. Would highly recommend this funeral home to everyone. Thank you so much for the way you looked after my Dad 🥰 Warmest regards, The Hulton whanau xx

Eugene Matthews
★★★★★
3 years ago

I would just like to acknowledge Osbornes funeral Directors for making everything so stress-free for our family when our Mum passed. From organizing the transport of Mum from Whakatane to Rotorua, to the service details and catering. They took so much stress away from us we didn't have to worry about Mums funeral etc we got to spend time with our family. Thanks Chris De Groot for your kind hospitality and sincerity, you're so awesome at what you do! Wayne Monk for helping out with Mum and making her look as Beautiful as we knew her to be! Taupaki Walker for your patience and empathy! Raewyn Hammond for conducting the service and to Richard Fullard and the rest of the team at Osbornes for making this not a sad experience, but a joyful one. On behalf of myself and the Matthews family, Thank you all so much! Nga mihi Eugene

Reviews sourced from Google. Updated periodically.

Frequently asked questions

Common questions about Osbornes Funeral Directors.

Where is Osbornes Funeral Directors located?
Osbornes Funeral Directors is based in Rotorua, Bay of Plenty, New Zealand. Funeral services are typically offered to families across the Bay of Plenty region. Contact Osbornes Funeral Directors directly for specific service-area coverage.
What services does Osbornes Funeral Directors offer?
Osbornes Funeral Directors offers traditional funeral services, cremation, and memorial services. Most New Zealand funeral homes also assist with pre-paid funeral plans, casket selection, celebrant referrals, and after-care support. Contact Osbornes Funeral Directors directly to confirm the full range of services available for your family's needs.
How do I contact Osbornes Funeral Directors?
You can reach Osbornes Funeral Directors via their website. Funeral homes in New Zealand are typically available 24/7 for urgent at-need calls. For pre-planning or general enquiries, normal business hours apply.
How much does a funeral cost with Osbornes Funeral Directors?
Funeral costs in New Zealand vary widely depending on the type of service (traditional, cremation only, direct cremation), casket choice, venue, and ancillary costs (flowers, catering, celebrant, death notices). A typical cremation in Bay of Plenty ranges from approximately NZ$3,500 (direct cremation) to NZ$10,000+ (full traditional service). Contact Osbornes Funeral Directors directly for a written quote — they're the most accurate source for current pricing.
Does Osbornes Funeral Directors offer pre-paid funeral plans?
Many New Zealand funeral homes offer pre-paid funeral plans, which let you fix today's prices and ease the financial burden on your family. Funds are typically held by an independent funeral trust regulated under New Zealand law. Contact Osbornes Funeral Directors to confirm whether they offer pre-paid plans and to request a copy of their plan terms.
Can I claim the WINZ funeral grant when using Osbornes Funeral Directors?
New Zealand's Funeral Grant from MSD/WINZ can contribute up to approximately NZ$2,559 (current cap; see msd.govt.nz for the latest figure) towards funeral costs for eligible families. Osbornes Funeral Directors is a licensed funeral home and should be able to provide the invoices and documentation needed for a Funeral Grant application. Eligibility depends on the deceased's circumstances, not the funeral home chosen.