What to Do When Someone Dies in New Zealand (2025)
Immediate steps, legal requirements, and practical guidance for when someone passes away in New Zealand. Clear instructions for every situation.
Emergency Quick Reference
Expected Death (under medical care):
→ Call the doctor or hospice nurse → Wait for death pronouncement → Obtain medical certificate → Contact funeral director
Unexpected Death:
→ Call 111 immediately → Do not touch anything → Wait for emergency services → Police will coordinate with coroner
Death in Hospital/Care Facility:
→ Staff handle procedures → Collect medical certificate → Choose funeral director → Arrange body collection
This comprehensive guide continues with detailed step-by-step instructions for the first 24 hours, first week, first month, and ongoing tasks...
Frequently Asked Questions
Who do I call first when someone dies at home in NZ?
If expected (under medical care): Call the deceased's doctor or hospice nurse. If unexpected: Call 111 immediately. Do not move the body until official pronouncement of death and medical certificate is issued.
How long do I have to register a death in New Zealand?
You must register the death within 3 working days with Births, Deaths and Marriages. The funeral director usually handles this process. You'll need the medical certificate of death from the doctor.
What government agencies do I need to notify when someone dies?
Notify: Inland Revenue (IRD), Work and Income (WINZ), Electoral Commission, ACC (if applicable), Immigration NZ (if not citizen). Also notify: banks, insurance, KiwiSaver, utilities, and vehicle registration.
Can I handle funeral arrangements myself without a funeral director?
Yes, DIY funerals are legal in NZ. You must: obtain medical certificate, register death within 3 days, arrange transport (proper vehicle), get burial/cremation permit, coordinate with cemetery/crematorium. Most families use directors for expertise.
What financial help is available for funeral costs in NZ?
Available assistance: ACC funeral grant (up to $7,932 if accident-related death), WINZ funeral grant (up to $2,000 for beneficiaries), funeral insurance (if policy existed), payment plans from funeral homes, early estate distribution.
Need Immediate Assistance?
Find funeral directors who can help you right now with compassionate guidance and support.