What to Do When Someone Dies in New Zealand

What to Do When Someone Dies: Immediate Steps

If Death Occurs at Home

Expected Death (under medical care):

1. Contact the person's doctor or hospice nurse
2. Do not move the body
3. Wait for the doctor to arrive and pronounce death
4. Obtain the medical certificate of death

Unexpected Death:

1. Call 111 immediately
2. Do not touch or move anything
3. Wait for emergency services
4. Contact family members

If Death Occurs in Hospital or Care Facility

• Staff will handle immediate procedures
• You'll be asked about funeral arrangements
• Collect the medical certificate of death
• Arrange for body collection by funeral director

Next Steps (First 24-48 Hours)

1. Contact a funeral director - They will guide you through the process
2. Register the death - Must be done within 3 working days
3. Notify family and friends
4. Contact the person's lawyer if they had one
5. Check for funeral pre-arrangements

Important Documents You'll Need

• Medical certificate of death
• Birth certificate
• Marriage/civil union certificate
• Passport or citizenship documents
• Will (if available)

Who to Notify

Government Agencies:

• Internal Revenue Department
• Work and Income
• Electoral Commission
• Immigration New Zealand (if applicable)

Financial Institutions:

• Banks and credit unions
• Insurance companies
• KiwiSaver providers
• Credit card companies

Service Providers:

• Utility companies
• Internet and phone providers
• Subscription services
• Vehicle registration