Information We Collect
FuneralHomes.co.nz collects information to provide better services to our users. We collect information in the following ways:
Information You Give Us
- Contact details when you reach out for support
- Feedback and inquiries submitted through our website
- Information provided when requesting quotes through our partner services
Information We Get from Your Use of Our Services
- Device information including browser type and version
- Log information including searches, page views, and interaction data
- Location information based on IP address
- Cookies and similar technologies
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our directory services
- Connect you with appropriate funeral homes in your area
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our website
- Protect against fraud and abuse
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in these limited circumstances:
- With funeral homes: When you request contact from specific providers
- With partner services: When you use our quote comparison service
- For legal reasons: When required by law or to protect our rights
- Business transfers: In connection with mergers or acquisitions
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Limited access to personal information by employees
- Secure hosting and backup procedures
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences. Note that disabling cookies may limit some website functionality.
Third-Party Services
Our website may contain links to third-party websites and services, including:
- Google Analytics for website analytics
- FuneralQuotes.co.nz for price comparisons
- Individual funeral home websites
These services have their own privacy policies, and we are not responsible for their privacy practices.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent where processing is based on consent
Data Retention
We retain personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When information is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date below.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: privacy@funeralhomes.co.nz
- Mail: FuneralHomes.co.nz Privacy Officer, PO Box 12345, Auckland, New Zealand
Last updated: January 2025