VJ Williams & Sons

5 years ago I lost my Dad in Waikato Hospital. I got the call at home that he passed away just after 11pm. Dad being all the way in Hamilton, and me in Te Kuiti was stressful as it wasn't expected for him to pass away. I called through to Phil he took care of everything, took my 11pm call by 8am he had Dad back in Te Kuiti, which took huge pressure off our shoulders, simple process with the paperwork was able to leave his clothes and everything to Phil and by 3pm that day he brought dad home just in time for all my siblings who arrived from near and far. It's taken 5 years to write this post, our family will always be loyal to this company, Bruce looked after us with our great grandfather, Phil looked after my grandfather Kingi and also my father Jack. Thank you to you - Phil and your team. Much appreciated at a time of need for us. On behalf of the Wirepa Family Te Kuiti

Today I participated in a tribute to a long-standing member of my home-town community. For many, the thought of holding a funeral during lock-down has struck such an emotional reaction. But what your team facilitated for this family was as fitting; as sensitive; as celebratory and dignified as the conditions allowed. While I wasn't sitting in the same room as the ceremony, the sensitive sharing of stories was enjoyed by all via an online link. The reassurance of beautifully chosen words had the required impact on my emotional journey, and I loved hearing the stories of our loved-one's life as I would normally have in a funeral, often times from relatives or friends one may have never met otherwise, or not seen in a long time. So, thank you to your team for enabling the collective human-heart to beat even under such difficult restrictions. A beautiful tribute and task well done.

We would like to acknowledged the superb level of support received following mum's passing. It is appreciated that you took time to co-ordinate with family members both nationally & internationally as arrangements were made in the initial days. Thank you for accommodating the impromptu office visits & phone calls whilst responding to the numerous questions posed. We were welcomed & dealt with professionally on each occasion & never made to feel a burden. The words of wisdom & guidance received from your staff were timely & assuring which allowed us to place mum at rest with her final wishes met. Thank You All. From the Family of Ellaine McGinn

Hello Bev Thank you for taking the time to compile a review. We are sorry that you were not happy with how your elderly aunt was presented. We understand that you hadn't seen her for some time and empathise with you that when someone has been unwell it can be a shock to see them later. It was heartening to hear from your family members how pleased they were with how she looked. We can assure you that only new caskets are used in our business. Our vehicle fleet are low kilometre Ford stationwagons which are well maintained and cared for. On the occasion of caring for your aunty our hearse had travelled 240 kms to get back to Whitianga. Ford stationwagons are very popular in our profession due to the length of the vehicle. We are always happy to receive feedback and reflect on where we can serve our community better. We wish you all the very best as you morn the loss of your dear aunt. Kind regards Phil & Janene New Owners of V J Williams & Sons

I lost my best friend and soul mate David in April. You guys not only gave me the voice I needed to say what I wanted but above all you showed me love and compassion to myself and my kids. At the service everyone said they didn't get up and speak because you did such an amazing job that everything was said. The venue the refreshments were fantastic. You gave my hunny his last day in style with love and I can never thank you enough. Love mags and family x